Why Choose Anuhya Digital for your next Salesforce Service Cloud implemenetation Services?
Management and Tracking Cases
Support and Guidance
Benefits of Salesforce Service Cloud Implementation
The Service Cloud enables your business to set its goals and metrics that ensures that your business meets these goals. Extend the capability of your customer service department with detailed performance metrics. Hire top Salesforce certified Service Cloud consultants now.
Salesforce certified Service Cloud consultants at Anuhya Digital help you to deliver a personalized experience for the customer. Choose the world’s most trusted and successful Salesforce Service Cloud Implementation organization now, choose Anuhya Digital.
Our Salesforce Service Cloud Consultants will equip your Customer Service personnel with the right kind of technology. Choose the best Salesforce Service Cloud Implementation company in India that is admired globally. Hire certified Salesforce certified Service Cloud consultant.
Why Salesforce Service Cloud Implementation?
Features of Salesforce Service Cloud
Increase agent productivity
Personalized service in every device
Helps customers and employees
Get answers to their customers questions
Social customer service
Tracking and efficiency
Frequently Asked Questions
What is Salesforce service cloud ?
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support. … Service Cloud enables users to automate service processes, streamline workflows and find key articles, topics and experts to support customer service agents.
What is Knowledge management ?
Lightning Knowledge gives you a high-powered yet streamlined way to manage your knowledge base. With Lightning Knowledge, you get the benefits of standard objects that work like other objects in Salesforce. … Note Enabling Lightning Knowledge changes your org’s data model to use record types rather than article types.
Can we setup live agent in Salesforce ?
Salesforce LiveAgent is a fully-featured help desk software that helps you bring personalization to your customer interactions. It combines all of your communication channels email, live chat, calls, and social media into a shared company inbox, and provides an all-in-one help desk solution.
What is case Management ?
Salesforce Case Management allows users to record, track, and solve customer issues across sales, service, and support.
What is lightning dialer ?
Lightning Dialer allows users to access telephony features directly in Salesforce. To use Dialer in your org: … Add Dialer to the Utility Bar Use the App Manager to make Dialer available from the utility bar at the bottom of the page. The utility bar gives your sales reps quick access to commonly used tools.